Audio Engine Error dialog box

How to get there

This dialog box opens automatically if Finale is unable to initialize its audio engine on startup or for playback.

What it does

A number of possible issues prevent Finale from successfully starting its audio engine. For example, if the standalone Garritan ARIA Player is running on your computer and you launch Finale, or if your ASIO audio interface is not set to a sample rate of 44.1 kHz, you may see this error message. More likely, there is a hardware or software conflict causing the problem; for example, some Bluetooth devices and the Soundflower utility are known to generate this error in some cases.

When you receive this message, try clicking OK, closing Finale, and re-launching it. If the message persists, contact MakeMusic customer support for assistance.