Audio Engine Error dialog box

How to get there

This dialog box opens automatically if Finale is unable to initialize its audio engine on startup or for playback.

What it does

A number of possible issues prevent Finale from successfully starting its audio engine and generating this error message. Common examples are:

• If the standalone Garritan ARIA Player is running on your computer when you launch Finale
• If your ASIO audio interface is set as the default Windows Audio output device
• If the device selected as the Mic Source in the Audio Setup dialog box and the device selected as the Output Source in the SoftSynth Settings dialog box are the same
• If the microphone has been disabled
• If you are using an out-of-date audio driver
• If ReWire is enabled on startup

If you receive this message, try clicking OK, closing Finale, and re-launching it. If the message persists, visit the Finale Knowledge Base for troubleshooting steps or contact MakeMusic customer support for assistance.