Customer Support

As a registered owner, you may call MakeMusic for technical support whenever you need help with Finale. There is no cost for this help (except for long-distance charges). In addition to technical support benefits, you'll automatically receive company and product information from time to time, as well as official notification of all future upgrades to your program.

Before you contact tech support, be sure to search the User Manual (under the Help menu).

If you have a question about a specific tool, use the navigation pane to the left to find the desired topic using the TOC (Table of Contents), Index, Search, and Browse order buttons to the lower left. See How to Use the Finale 2012 User Manual.

If you have a problem with connecting MIDI or printing with Finale for example, refer to the Setting up your MIDI System section of the Finale Tutorials guide.

You can contact us through any of the following:

Internet

If you have an Internet connection, you can search through answers to some of our frequently asked questions, and communicate directly with MakeMusic Customer Support by visiting https://support.makemusic.com. You may also visit http://forum.makemusic.com to engage in a forum discussion with other Finale users and discover the latest news from MakeMusic.

Phone

(952) 937-9703 (long-distance charges may apply) 8:30 am to 5:00 pm (US Central Time) Monday through Friday

Mail

MakeMusic

7615 Golden Triangle Drive, Suite M

Eden Prairie, MN

55344-3848

FAX

(952) 937-9760

 

 

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